As a small business owner, you are responsible for the operation and overall success of your business. So it stands to reason that how you manage your business directly determines your level of success. However, owning and managing a business are two different things, and many entrepreneurs feel overwhelmed when it comes to implementing effective management strategies. So, whether you’re just starting out or looking to improve your current methods, here are 10 brilliant management tips that will take your small business to the next level.
1. Empower your employees
You should strive to make your employees feel directly connected to the success and growth of the business. Employees who feel recognized and valued as an integral component of the business are more likely to work harder and stick around longer. It’s also a greatly improves team morale and motivation, and gives your staff a sense of pride in their work.
2. Facilitate employee growth
Or in other words, give your staff the training they need to help them succeed at their job. This includes teaching them about the strategy and direction of the business, and the skills they need to be successful. If you’re wanting to expand your small business into something bigger, regular communication and training is vital, as your goals will be constantly changing.
3. Learn to let go
When you’ve invested blood, sweat and tears into something that means so much to you, letting go can be hard. But you need to understand the importance of delegation. A small business will always be a small business if you don’t learn to actually manage your team, instead of doing everything yourself. Your employees should feel empowered (and skilled) enough to make some decisions without having to come to you for everything. That way, you can focus on the growth of your business, rather than the day to day operations. The idea is to grow your business to the point where it no longer needs you.
4. De-clutter your business
Cut ties with anything that isn’t adding value to your business. Whether it’s an employee, a difficult client, or filing and paperwork no longer needed, just let it go. Removing all the deadweight – the emotional, physical and mental clutter – will make your business (and you) happier, healthier, more productive.
5. Hire for attitude
Hire for attitude, train for skill. It’s very difficult to work with people who have a bad attitude, no matter how skilled they are. But an employee with the right attitude can learn anything with the right training. Why settle for one when you can have both?
6. Stick to processes
It’s good practice to document all of your business processes. Creating a book of standard operating procedures can be very beneficial when hiring and training new staff. Or when you’re away (on your luxury yacht, living the million-dollar dream, of course), your staff can simply follow the procedures without compromising the business standards.
7. Promote transparency
If you want to quickly improve your employees work and accelerate results for your company, you should establish a culture of transparency. Offering constructive, timely and candid feedback can boost employee and team performance faster than holding feedback until formal reviews.
8. Collect feedback
And speaking of feedback, talk to your clients or customers, too. Listen to what people tell you; find out what they want and how you can help them. You need to have some way of gathering information from them – who they are, their demographics and preferences. Ask questions and get their feedback (even the negative), as that is how you learn and grow.
9. Lead by example
Keep your emotions in check and be patient when making decisions. The values you demonstrate, the way you handle adversity, and the way you persevere through the toughest challenges will become the template for how others behave. As the business manager, people will look to you for guidance, so make sure you lead them in the direction you want them to go.
10. Be consistent
If you constantly doubt yourself or backpedal on decisions, your team will start to lose trust in your ability to lead. They will question whether you are making informed judgments, leading with emotion, or worse – they’ll believe you are ill-equipped to handle the responsibility. The best thing to do is be patient and think your way through things. Grab a coffee, go for a walk, take a moment to assess the situation and make a sensible decision (and stick to it!).